Shipping Policy

Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

Delivery Time (The Time You Can Receive Your Order)

Delivery Time = Processing Time + Shipping Time
Please note that our delivery time consists of two parts. Add the processing time to the shipping time for an estimate as to when you will receive your order.

Processing Time

Almost all of our products are custom made, each individual product is specially designed for you, and there are no items in stock. So it takes extra time to produce. The processing time depends on what type of products you choose, usually takes 3-5 business days. Once your order is shipped, you will receive a shipping notification to your email address.

Shipping Time

We provide free shipping on orders over $49.00. Your order will be shipped to the specified address according to the shipping method selected during checkout:

* Business days only, excluding weekends and public holidays.
* Prices include tax.
* We don't deliver to P.O boxes.

Please keep in mind that the estimated delivery is impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.

Shipping Notification

If your shipping address is different from your billing address, please specify this during checkout.

When your order ships, you will receive a Shipping Notification email. This email will provide you with your order ID to track your item as it makes its way to you. You can also check the status of your order online by logging into the track my order page with your Order ID.

If your order has not arrived within the estimated shipping time, or you have additional questions regarding shipping, please contact us.